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Community Guidelines
The Global Success Academy community is the go-to place for answers to any questions related to success, performance and personal growth. It is designed as place where Global Success Academy members can connect, support, and encourage each other as they implement the latest success strategies.
MODERATION GOALS
These guidelines aim to ensure that the Global Success Academy community is inclusive and inviting to all members. Community admins, which consist of Global Success Academy staff, will ensure that member posts and comments are relevant and appropriate. We will take any steps we deem appropriate to ensure that community conversations meet the policies described below.
POST/COMMENT MODERATION POLICY
You may be asked to edit your post or comment due to reasons of clarity, offensive content, unlawful or threatening content, or promotional content.
Depending on the severity and frequency of any offending content, you may not be notified that your post or comment has been removed. If Global Success Academy feels that an issue needs to be addressed, the community manager will notify you privately.
Contributors may NOT make posts or comments that are threatening, abusive, defamatory, indecent, harassing, offensive, or in any way considered promotional.
We do not allow content posted in the Global Success Academy community to be collected, repackaged, and/or shared outside of the group (this includes asking members to take a survey for market research purposes).
Every member of the Global Success Academy community has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
COMMUNITY STANDARDS
To ensure that dialogue in the Global Success Academy community remains relevant and engaging for all members, you’re expected to observe eight simple principles. The admins apply these principles when reviewing content.
- We believe debate and disagreement are constructive, but personal attacks, trolling, and abuse will not be tolerated. The key to a great community experience is an engaging and inclusive space where everyone can learn and grow. Be nice!
- We love criticism of products, services, policies, and performance (including our own). Seriously, we do. However, for the sake of that constructive debate we just talked about, we will distinguish between useful, focused argument and smear tactics/propaganda against Global Success Academy or any other company or product.
- We understand that people often feel strongly about issues discussed in the Global Success Academy community, but we may remove any posts or comments that others might find offensive or threatening. Not everyone has a thick skin, so please consider the impact your posts and comments can have on other members.
- We reserve the right to redirect conversation or remove the ability to comment on posts that become a series of mud throwing comments based on personal opinions or generalisations. We don’t want to stop you from discussing issues you’re passionate about, but we do ask our members to find ways of sharing their views that do not feel alienating, threatening or toxic to other members.
- Keep it relevant! Conversations in the Global Success Academy community cover a variety of topics, but if you make a post or comment that is seriously off topic, it might be removed in order to keep discussions on track.
- The Global Success Academy community is not an extension of Global Success Academy customer care, but it is a great place for two-way discussion and feedback. Please direct individual customer care issues and product enquiries to support@theglobalsuccessacademy.com.
- This is a group of your peers, not your leads. We take a very strong stance against promotion, lead generation and soliciting. Please do not offer services unless a member is specifically asking for a service. You must offer services on the public thread unless specifically asked to private message. If a member in private message solicits you without establishing a prior relationship, please let us know at support@theglobalsuccessacademy.com so we can look into the issue.
- The community platform is moderated by the Global Success Academy, but the conversation belongs to everyone. We want the Global Success Academy community to be a welcoming place for intelligent discussion and support, and we expect members to help us achieve this by notifying us of potential problems and helping each other keep conversations inviting and appropriate. If you spot something problematic within the community, please report the post, reach out to the community manager or contact us at email here.
THREE STRIKES POLICY
The admins of the Global Success Academy community operate on giving the benefit of the doubt. Three warnings for behaviour that goes against the community guidelines will result in a 7-day ban from the group.
After the 7-day period, you are welcome to rejoin the group on a 30-day probationary period. If you act against the community guidelines again during your probation, you will be permanently removed from the Global Success Academy community.